Shipping questions
Christmas Shipping Cut-Off Dates
Adelaide Metro - 16th December
Melbourne Metro - 16th December
Sydney Metro - 16th December
Perth Metro - 13th December
Brisbane Metro - 13th December
Tasmania - 13th December
Darwin - 12th December
What do you charge for shipping?
We charge a flat shipping fee per order based on the state your wine is being delivered to.
SA: $15 / VIC: $20 / NSW: $25 / ACT: $25 / QLD: $25 / WA: $25 / NT: $30 / TAS: $25
FREE shipping for orders over $399
How long will my delivery take?
We deliver with Australia Post. You will receive a confirmation email with tracking details as soon as your order is dispatched. Follow the link in your shipping confirmation email for all tracking enquires.
Check out the standard delivery times.
Standard delivery times
SA
Adelaide metro: 3-5 business days
VIC
Melbourne metro: 3-5 business days
NSW
Sydney metro: 3-5 business days
TAS
Tasmania metro: 3-5 business days
ACT
Canberra metro: 3-5 business days
QLD
Brisbane metro: 3-5 business days
WA
Perth metro: 3-5 business days
NT
Darwin metro: 3-5 business days
Return Questions
Can I return my order?
Yes! We only bottle wines that we absolutely love so we really believe in what we sell. However, we also appreciate that everyone has their own tastes, which we totally respect.
If you're not 100% happy with anything you order from DTRH, you can return it to us within thirty days from the order delivery date for a full refund or replacement. There will be no cost to you for any part of the return process.
How do I return my order?
Simply email us and let us know that you would like to return your order. We will arrange the pick up delivery and let you know what to do next.
Have more questions about returns?
Simply contact us through our contact us form. We will get straight back to you.