Shipping questions
Christmas Shipping Cut-Off Dates
Adelaide Metro - 20th December
Melbourne Metro - 20th December
Sydney Metro - 19th December
Perth Metro - 11th December
Brisbane Metro - 18th December
Tasmania - 14th December
Darwin - 14th December
SA Country - 17th December
VIC Country - 14th December
NSW Country - 13th December
WA Country - 10th December
QLD Country - 12th December
What do you charge for shipping?
We charge a flat shipping fee per order based on the state your wine is being delivered to.
SA: $10 / VIC: $15 / NSW: $15 / ACT: $15 / QLD: $20 / WA: $20 / NT: $30 / TAS: $25
How long will my delivery take?
We deliver with Couriers Please and Australia Post. You will receive a confirmation email with tracking details as soon as your order is dispatched. Follow the link in your shipping confirmation email for all tracking enquires.
Check out the standard delivery times.
Standard delivery times
SA
Adelaide metro - 1-2 days (usually next day delivery)
SA country - 2-4 days
VIC
Melbourne metro - up to 2 days
VIC country - up to 3 days
NSW
Sydney metro - up to 3 days
NSW country - up to 4 days
TAS
Tasmania metro - 3-4 days
TAS remote* - 12-16 days
ACT
Canberra metro - up to 3 days
QLD
Brisbane metro - 2-4 days
QLD near country - 3-5 days
QLD far country - 3-6 days
Far north QLD* - 5-13 days
WA
Perth metro - 4-5 days
WA country - 5-8 days
WA far country - 7-9 days
NT
Darwin metro - 4-6 days
Alice Springs - 3-6 days
NT remote* - 13-14 days
Return Questions
Can I return my order?
Yes! We only bottle wines that we absolutely love so we really beleive in what we sell. However we also appreciate that everyone has their own tastes, which we totally respect.
So if you're not 100% happy with anything you order from DTRH, you can return it to us within thirty days from the order delivery date for a full refund or replacement. There will be no cost to you for any part of the return process.
How do I return my order?
Simply email us and let us know that you would like to return your order. We will arrange the pick up delivery and let you know what to do next.
Have more questions about returns?
Simply contact us by email or through our contact us form. We will get straight back to you.
